Question 1

What is the Boiler Upgrade Scheme?

Accepted Answer

The Boiler Upgrade Scheme is a UK Government grant that helps homeowners in Wales and England replace eligible fossil-fuel or direct electric heating systems with low-carbon heating, such as an air source or ground source heat pump. For homeowners in North Wales, the grant reduces the upfront installation cost. An eligible installer applies for the grant on your behalf.

Question 2

How much is the Boiler Upgrade Scheme grant?

Accepted Answer

The standard Boiler Upgrade Scheme grant is £7,500 towards an eligible heat pump installation. Current Welsh guidance also highlights an increased grant of £9,000 for qualifying homes replacing oil or LPG heating. The final grant available depends on your property, existing heating system and chosen technology, so Swift Energy Solutions can check the current eligibility rules during your assessment.

Question 3

Who is eligible for the Boiler Upgrade Scheme?

Accepted Answer

Most homeowners in North Wales may be eligible if they own the property, are replacing an existing fossil-fuel or direct electric heating system, and have a valid Energy Performance Certificate (EPC). The property can be your main home or a second home. Eligibility is confirmed as part of the installer assessment before an application is submitted.

Question 4

Do I apply for the Boiler Upgrade Scheme myself?

Accepted Answer

No. Homeowners do not normally apply directly. Your eligible heat pump installer assesses the property, confirms whether the proposed system meets the scheme rules and submits the Boiler Upgrade Scheme application on your behalf. Swift Energy Solutions can guide you through the assessment, quotation, grant application and installation process.

Question 5

Do I need an EPC to get a heat pump grant?

Accepted Answer

Yes. Your property normally needs a valid Energy Performance Certificate, known as an EPC, for a Boiler Upgrade Scheme application. If you do not have a valid EPC, Swift Energy Solutions can explain what you need before the grant application moves forward.

Question 6

Does the Boiler Upgrade Scheme pay for a new gas or oil boiler?

Accepted Answer

No. Despite its name, the Boiler Upgrade Scheme does not fund a replacement gas or oil boiler. It supports eligible low-carbon heating systems, primarily heat pumps. Homeowners looking for help with a conventional boiler may need to explore other support schemes, such as the Welsh Government Nest scheme.

Question 7

Can I get a £9,000 heat pump grant if my home uses oil or LPG?

Accepted Answer

Potentially, yes. Current Welsh guidance states that qualifying oil or LPG-heated properties may receive a £9,000 Boiler Upgrade Scheme grant. This is particularly relevant to rural homes across North Wales that are not connected to the gas grid. Eligibility and the appropriate heat pump system must be confirmed by an eligible installer.

Question 8

Can landlords and second-home owners use the Boiler Upgrade Scheme?

Accepted Answer

Property owners can generally apply through an eligible installer, including private landlords and owners of second homes, provided the property and installation meet the scheme requirements. Social housing and most new-build properties are treated differently, although eligible self-build projects may qualify.

Question 9

Can an older or rural North Wales home have a heat pump?

Accepted Answer

Yes, many older, rural and off-grid homes in North Wales can use a heat pump. Suitability depends on factors such as heat loss, insulation, radiator sizes, available outdoor space and the existing heating system. A proper home assessment is needed to size the heat pump correctly and identify any supporting improvements.

Question 10

Will I need to replace my radiators for a heat pump?

Accepted Answer

Not always. Some existing radiators may be suitable, while others may need to be enlarged so they can heat rooms effectively at the lower water temperatures commonly used by heat pumps. Swift Energy Solutions can assess the radiators, pipework, insulation and heat loss in each room before recommending any changes.

Question 11

How much will I have to pay after the heat pump grant?

Accepted Answer

The Boiler Upgrade Scheme grant is deducted from the eligible installation cost, but it may not cover the full project. Your contribution depends on the heat pump type, property size, heat-loss requirements and whether radiators, hot-water storage or other work is needed. A detailed survey and quotation will show the grant contribution and remaining cost clearly.

Question 12

How long does a heat pump installation take?

Accepted Answer

A typical heat pump installation may take around two to five days, although larger or more complex North Wales properties can take longer. The overall process also includes the home survey, system design, quotation and Boiler Upgrade Scheme application before installation begins.

Question 13

Do I need planning permission for a heat pump?

Accepted Answer

Many domestic heat pump installations can be completed under permitted development rights, but this depends on the property, system position, noise requirements and local restrictions. Listed buildings, conservation areas and some unusual installations may need consent. You should check the requirements that apply to your property before installation.

Question 14

Can I combine the Boiler Upgrade Scheme with other support in Wales?

Accepted Answer

Other support may be available alongside the Boiler Upgrade Scheme. Welsh homeowners can explore Green Homes Wales finance, mortgage cashback offers and advice through the Welsh Government Nest service. Eligibility and rules vary, so check that any funding can be combined before committing to an installation.

Question 15

How can Swift Energy Solutions help with the Boiler Upgrade Scheme?

Accepted Answer

Swift Energy Solutions helps homeowners across North Wales assess whether a heat pump is suitable, choose the right system and understand the likely costs. We can guide you through the survey, system design, grant application and installation, giving you one local point of contact throughout the Boiler Upgrade Scheme process.

Get Up to £9,000 Towards a New Heat Pump

Up to £9,000 Available

Installer-Led Application

Grant Deducted Upfront

How To Apply

1

Book a Home Assessment

2

Receive Your Quote

3

We Apply on Your Behalf

4

Approve and Install

Apply For The Boiler Upgrade Scheme Today

What Is The Boiler Upgrade Scheme

Who Qualifies for the Boiler Upgrade Scheme?

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Frequently asked questions